Eliminating Healthcare Admin Burden

One AI workflow at a time

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Who We Are

Humaein is an end-to-end, AI-native platform built to empower healthcare leaders eliminate admin burden – one AI workflow at a time.

We help hospitals and clinics reduce claims denials, increase cashflows, and ensure bank settlement so that healthcare leaders can focus on matters mostβ€”patients, not paperwork!

Founder Dr Nadeem Ahmed
Dr Nadeem Ahmed
Founder and CEO
Emergency-physician-turned-health-tech entrepreneur on a mission to eliminate admin burden in healthcare.
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Where We Operate

Our comprehensive healthcare solutions span across multiple markets, serving diverse client types and covering all clinical specialties.

Markets

UAE flag

UAE

Kingdom of Saudi Arabic flag

Kingdom of Saudi Arabic

Qatar flag

Qatar

Oman flag

Oman

Bahrain flag

Bahrain

USA flag

USA

Singapore flag

Singapore

India flag

India

Clients

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Hospitals

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Medical centres

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Day care surgery centres

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Polyclinics

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Speciality clinics

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Diagnostic / radiology labs

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Pharmacies

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Payors

Specialties Covered

All clinical and allied health specialties including but not limited to following

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Primary care

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Family Medicine

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Paediatrics

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Obstetrics & Gynaecology

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Dentistry

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Orthopaedics

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Physiotherapy

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ENT (Ear, Nose, Throat)

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Ophthalmology

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Home care

What We Offer

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A.

Patient scheduling & reminders

  • Real-time sync with doctor and clinic calendars (EMR, Google, Outlook)

  • Automatic capture of patient related data

  • WhatsApp/SMS/email reminders driven by AI

  • Personalized follow-up prompts for missed

  • Auto rescheduling for last-minute changes or cancellations

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B.

Insurance eligibility & medical billing

  • Instant e-eligibility and benefits checks

  • Flags policy limits, exclusions, and network coverage

  • Real-time estimate of patient share (co-pay, deductible, co-insurance)

  • Automated payment posting and invoicing

  • Smart reminders for outstanding balances

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C.

Prior authorization management

  • Auto-detection of services needing prior auth

  • One-click e-submission with auto-attachment

  • Auto-filling of Payor forms using copilot

  • Live approval status and triggers for scope expansion

  • Auto escalation and resubmission on delays or denials

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D.

Medical coding & claims scrubbing

  • Coding validation as per UAE & AIPC / AHIMA guidelines

  • AI-powered coding suggestion

  • Auto triggers to treating doctors

  • Pre-submission checks for common errors

  • Coding audit with improvement plan

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E.

Electronic claims submission

  • One-click eClaims and DHPO submission

  • Gateway validation prevents data or format errors

  • Auto-attachment of required documents

  • Unified view for initial claims status, and resubmissions

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F.

Denial management & resubmission

  • Auto-review of denial codes and root causes

  • Auto-drafts medical justifications from EMR/HIS notes

  • Auto-triggers to treating physician for needed input

  • Auto-prioritization of high value denial

  • Resubmission automation with attachments and comments

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G.

Payor denial reconciliation

  • Denial‐by‐payor reporting with actionable insights

  • Auto-drafts for reconciliation based on payor-contracts

  • Performance scorecards to support data-driven negotiations

  • Trend dashboard by payor, clinic, and specialty

  • Expert-suggestions for workflow fixes to cut future denials

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H.

Remittance processing & bank settlement

  • Auto-detection of Remittance gap between DHPO and bank statements

  • Flags unpaid, under-paid, or unmatched claims for follow-up

  • Negotiation assist to release held / under-paid remittances

  • Cash-flow tracker links claim status to settlement date

  • Bulk download of payor remittance for audit compliance

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I.

Real-time end-to-end cashflow reporting

  • Doctor-wise, insurance-wise, and specialty-wise revenue analytics

  • TAT analytics to show bottlenecks pre- and post-submission

  • Doctor-wise revenue share reports (as per % in agreement)

  • Root-cause analyses of revenue leakage (SOP and coding gaps)

  • Live dashboard of pending claims, payments, and delay in resubmission

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J.

Payor-Provider negotiation

  • KPI dashboard with benchmarks on denial rate, TAT & payor compliance

  • AI-drafts for negotiation on tariff and write-offs

  • Performance alerts flagging variance vs. agreed metrics

  • Secure document vault and e-signature for contracts

  • Timely compliance and quality reports for both payors and providers

How We Differ

Humaein leverages cutting-edge AI-powered innovation through a fully compliant end-to-end RCM platform to deliver best-in-class outcomes for UAE healthcare system.

INNOVATIONS

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AI-native RCM platform

Built ground-up for automation using AI tools and agentic workflow

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Modular architecture

Standalone module or end to end RCM integration as per client need

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Expert-in-the-loop

AI reviewed by in-house RCM experts with 20+ years UAE experience

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Embedded workflow tools

Plug-and-play APIs for EMR, HIS, insurance and claims portals

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Claims scrubbing copilot

Live suggestions for coding and supporting file attachments

Why Choose Us

Humaein leverages cutting-edge AI-powered innovation through a fully compliant end-to-end RCM platform to deliver best-in-class outcomes for UAE healthcare system.

OUTCOMES

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Reduction in denial rate

From industry average to best-in-class category performance

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Clean claim rate

Fewer rejections, detailed claims scrubbing, faster remittance

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Reduction in claim turnaround

Automation for submission, claim validation and resubmission

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100% Regulatory Compliance

DHA/MOH/ADH rule alignment and adherence to AHIMA guidelines

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Improvement in cash collection

Average cashflow cycle optimized through workflow automation

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